Chernobrovkina, S. V.Chernobrovkin, A. V.2023-12-212023-12-212023Chernobrovkina S. V. Evolution of chatbots in the era of artificial intelligence [Electronic resource] / S. V. Chernobrovkina, A. V. Chernobrovkin // Marketing of innovations. Innovations in marketing : materials of the Intern. Sci. Internet Conf., December 2023 / ed. S. Illiashenko. – Electronic text data. – Bielsko-Biala, 2023. – P. 185-188. – URI: https://repository.kpi.kharkov.ua/handle/KhPI-Press/72078.https://repository.kpi.kharkov.ua/handle/KhPI-Press/72078enartificial intelligencenatural language processingmachine learningtraditional chatbotsintelligent chatbotsinformation technologyArticlehttps://orcid.org/0000-0001-6309-6466