2022
Постійне посилання на розділhttps://repository.kpi.kharkov.ua/handle/KhPI-Press/56991
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Документ Method of stakeholders' identification based on their views in strategic management of social programs(Національний технічний університет "Харківський політехнічний інститут", 2022) Kadykova, Iryna; Ovsiuchenko, Yurii; Chumachenkо, IgorThere has been proposed the method of stakeholders' identification in strategic management of social programs. It is designed to recognize and assess the strength of causal relationships of failure of social projects and programs. The method is based on the differentiation of stakeholders by their ideas, which is revealed in the example of inclusive educational projects. The concept of stakeholder priority number has been introduced. The matrix "risk priority number" / "stakeholder priority number" is offered. We have developed the method of stakeholders’ identification based on their views in the strategic management of social programs, which consists of 7 Steps. Step 1: development of a questionnaire for the cause-and-effect relationships of the failure of inclusive educational projects according to the imagination of stakeholders of different groups. Step 2: survey of respondents with differentiation by stakeholder priority number and three groups of stakeholders: the state as a system of institutions; citizens with disabilities or their legal representatives; neurotypical visitors to institutions or their legal representatives. Step 3: investigation of stakeholders' perceptions of the cause-and-effect relationships of failure of inclusive projects according to the 6M method (Lan, Machines, Materials, Methods, Measurements, Mother-nature). Step 4: charting of Isikawa diagrams.