Управление содержанием сбалансированной системы показателей телекоммуникационного предприятия

Abstract

The article considers questions of engineering of the balanced scorecard content as a management tool for strategic development programs of telecommunication companies. Designing of correct and full set of BSC‘s criterions is offered by the way of consecutive research of the enterprise targets, functions, structures and activity‘s algorithms. It is suggested to form BSC‘s initiatives set on the basis of system divergences between reference and actual models of enterprise‘s structure and activity‘s algorithm.