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Simulation and optimisation of business process management: case study of IT company
(2024) Serhiienko, Olena; Mashchenko, Maryna; Samorodov, Borys; Babichev, Anatoliy; Klimenko, Olena
In managing business processes of complex hierarchical systems, primary attention is given to analysing, accelerating, and optimising the basic processes typical for any company. Objectives: The goal of this work is to prove that while managing business processes, it is crucial to consider the peculiarities of the external and internal environment to determine the effects of individual triggers. Method: An example of business process analysis was provided regarding the peculiarities of managing IT service companies operating in a dynamic environment of rapid technological changes. The business processes analysis of IT service companies in Ukraine was conducted. Business process groups characterised by low use of labour and financial resources and excessive and high levels of risk management were determined. Results: An algorithm for optimising the IT company's business processes was developed. Simulation and optimisation models for managing IT company business processes were developed using scenario modelling and simulation techniques. Conclusion: Based on these models, a predictive evaluation of management impacts on business processes was conducted, representing individual clusters according to defined management strategies.
Management of the production resources of enterprise based on financial motivation of the personnel: theoretical aspect
(Університет банківської справи, 2021) Gaponenko, O.; Mashchenko, M.; Klimenko, O.; Stepanenko, N.; Sergienko, O.
The article deals with theoretical and organizational aspects of the management justification on the basis of the effective financial motivation of the personnel in the context of its influence to use the production resources of the enterprise. To determine the studied object, the influence of the financial motivation of the personnel, the content of the category «effectiveness of financial motivation» is disclosed; the methods of the financial motivation are characterized; the types of the production resources of the enterprise are presented. Generalization of the provisions makes it possible to characterize the effectiveness of the financial motivation of the staff in two main areas: providing salaries and other bonuses in accordance with the quantity and quality of the labor results as well as the labor cost in the labor market; enhancing the employer’s growth: the labor productivity as well as the absolute indicators of income, profit on 1 UAH of salary (salarymaking). The theoretical approach to manage production resources is developed on the basis of the financial motivation of the personnel. This approach provides the implementation of three stages: The first stage is the analysis of the state of efficiency of the financial motivation of the personnel. It provides the implementation of: definition of state financial efficiency of personnel motivation and problem statement; formulation of the purposes of the financial motivation of the personnel in terms of impact on the use of production resources of the enterprise. The second stage is the development of decisions to the growing influence of financial motivation of staff on the use of production resources. It involves the implementation of: defining a set of restrictions; generalization of relevant decisions. The third stage is decision-making and implementation. It provides the implementation of: development of decision selection criteria; selection and implementation of the relevant solution. The proposed analytical justification for making appropriate decisions takes into account organizational, informational and technological aspects and involves the use of appropriate decision-making methods to select the optimal option for influencing the use of production resources.

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