Business process management of a small enterprise

Abstract

Small enterprises play a crucial role in the modern economy by ensuring flexibility, innovation, and job creation, while facing significant constraints related to resources and external risks. Business process management serves as a systematic approach to improving efficiency through process identification, optimization, and control. The application of process-oriented management enhances operational transparency, reduces costs, and strengthens customer-oriented strategies. Despite existing challenges, the integration of digital technologies and flexible management methodologies creates new opportunities for the sustainable development and competitiveness of small businesses.